Terms of Service

Preamble

These terms and conditions govern the use of services provided by PixelEase, a design and web development agency. By using our services, you agree to comply with these terms and conditions.

Copyright

  1. The client guarantees that they have the appropriate licenses and ownership rights for any materials, including fonts, artwork, and images, that they provide to PixelEase.
  2. PixelEase does not claim any ownership rights to the client's copyrighted material.

Confidentiality & Licensing

  1. Once the payment / initial payment has gone through, an automatic Non-Disclosure Agreement is assumed, in which case PixelEase will not disclose to any person(s) any information about the project without specified written permission from the client, or unless the information has already been publicly disclosed by the client.
  2. On contacting for inquiries on ordering, PixelEase will also not disclose any information about the project, material sent over by the customer, etc. unless already publicly disclosed by the customer.
  3. This clause will survive the cancellation of the order and any other agreement and license.

Refunds

  1. Full refunds can only be issued before work has commenced on the client's order.
  2. If work has started, refunds can be issued at a maximum of 75% of the total amount paid.
  3. Upon delivery of the material ordered, refunds may not be issued.

Delivery

  1. For web development projects, the delivery is provided as Framer projects. These projects will be transferred to the client's account, granting them full control of the website. The client will have the ability to make any necessary changes or updates as they see fit.
  2. Please note that the transfer of the Framer project will occur after the payment has been completed and the work has been finalized.
  3. For design/web design projects, the delivery is provided as a Figma file. The client will receive a Figma link, granting them access to the design file to duplicate to their own account.
  4. If you have any questions or concerns regarding the delivery process, please contact us at [email protected].

Governing Law